OUR POLICIES

18+ Only

Our services are available to clients 18 and older. With select artists, clients under 18 will need parental/guardian consent, including the completion of our under 18 policy form and valid photo ID.

Children and Extra Guests

To ensure a safe and comfortable environment for all clients, we do not allow infants or children due to limited seating, sharp tools, and lack of visibility during appointments. Please come alone to your scheduled appointment.

Credit Card Information

All clients are required to keep a credit card on file. We only charge this card if you miss an appointment without prior notice. Our system is encrypted and secure, and we DO NOT have access to your card information once entered.

Cancellations

Fees collected under this policy go to your service provider to compensate for income lost and are not meant as a punitive action but rather a form of recovery.⁠ We are compensated on a per service basis.

Less than 24 hours notice will result in a 50% charge of the appointment reservation cost. Cancelling within 2 hours of your scheduled appointment will result in a 100% charge of the service cost.

A no show, no call will result in a 100% charge of the appointment reservation cost.

Late Policy

We ask that you arrive on time for each appointment you book. We have the right to refuse service should you arrive late by more than 15 minutes. This is to ensure our technicians stay on schedule and tardiness does not affect other clients booked throughout the day. Alternatively, your service provider can provide you service in the remaining time frame however, our regular guarantees do not apply.

If you are refused service due to tardiness you will be expected to pay 50% of the reserved appointment service cost.